Privacy Policy – Seek Sessions
Safe Harbour Foundation Ltd (ABN 49 606 273 278) trading as Seek Jesus Festival (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and share your personal information when you purchase tickets or engage with our events.
Contact Details
Safe Harbour Foundation Ltd
151 Baldrys Road, Flinders, Victoria, 3929
Email: events@seekjesus.au
1. Information We Collect
When you purchase a ticket or interact with our events, we may collect the following information:
Name
Email address
Phone number
Payment details (processed securely via Stripe)
When purchasing a ticket, you also consent to being added to our database to receive updates and information about Seek Jesus Festival and Seek Sessions.
2. How We Use Your Information
We use your information for the following purposes:
To manage ticketing and entry to our events
To communicate event updates, changes, and reminders
To send you news and information about future Seek events
To improve our services and event experiences
3. Sharing Your Information
We only share your data with trusted third-party providers for the purposes outlined above, including:
Stripe – for secure payment processing
Klaviyo – for email and database management
Meta (Facebook Pixel) – for advertising and audience tracking
We do not sell your information to third parties.
4. Data Retention
We retain your personal information until you unsubscribe from our database. Once you unsubscribe, your information will be removed from our active records.
5. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of any errors in your personal information
Request deletion of your data
To exercise these rights, please contact us directly at events@seekjesus.au.
6. Tracking & Analytics
Our website and event pages may use tools such as Facebook Pixel and Google Analytics to help us understand visitor behaviour and improve future events.
7. Governing Law
This policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Refund Policy – Tekoa Event & Seek Sessions
All ticket sales are final. We do not offer refunds for purchased tickets.
If you are unable to attend, you may contact the event organiser to discuss your situation. While refunds are not guaranteed, we are happy to talk with you about possible options.
Event Organiser Contact:
Email: events@seekjesus.au
Phone: 03 5989 6213